PRIVACY STATEMENT
Privacy Statement
This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide by using our services. Please be sure to read the entire Privacy Policy before using or submitting information with us. This policy applies if you’re using on a mobile device or if you’re visiting our web site at www.totalbarberacademy.com
Who we are
TotalBarber Academy are the UK’s top rated Barber Training Academy
How we collect your personal data
You may give us your Identity, Contact, Transaction, Profile and other Data by visiting our academy, by visiting our website, by filling in forms and by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
purchase our products or services;
make an appointment;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us some feedback.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Web cookies are small files which ask permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We may receive personal data about you from various third parties including analytics providers such as Google and payment and delivery services. We may sometimes receive personal data about you from various third parties such as Kandoo who process finance applications on our behalf.
How we use your personal data
We do not share your details with any other party unless you have given your consent.
We usually keep information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your information may be shared with our marketing team.
Our Marketing Practices
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. To stop receiving any marketing communications from us or emails regarding our free haircuts, please email us at info@totalbarberacademy.com.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You may receive marketing communications from us if you have requested information from us, purchased goods or services from us or if you provided us with your details when enrolling onto a course or booking a free haircut and if you have not requested that we remove your email address from our system.
Sending personal data internationally
We do not transfer your personal data outside the European Economic Area (EEA).
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We will notify you and any applicable regulator of a breach where we are legally required to do so.
Your Legal Rights
You have a number of rights with regards to how your data is protected.
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data (further details of which are contained in the Glossary):
to request access to your personal data
to request correction of your personal data
to request erasure of your personal data
to object to processing of your personal data
to request restriction of processing your personal data
to request transfer of your personal data
to withdraw consent
If you wish to make a complaint or you wish to exercise any of the rights set out above, please contact us.
By providing us with your information you will have the right to access and rectify your personal details. If you did wish to access your data, you shall have the right to view or receive a copy of the information in a commonly used format such as a pdf document or an e-mail. Any information which is processed by automated means and is purely required for the performance of a contract, may be transmitted to another data controller if you request it. You may also have the right to ask for the processing of your personal data to be restricted or even erased. Whether or not you exercise the right to erasure, the Company will erase your personal data in certain situations and particularly when the data is no longer required.
More information
If you have any queries or you wish to speak to us about how your information will be used, then please contact us at info@totalbarberacademy.com or in writing to TotalBarber Academy, 71 Leonard Street, London EC2A 4QS. You may also get in touch with our Data Protection Officer at info@totalbarberacademy.com
In the event that you should have a complaint about how your data has been processed by us, we would like to hear from you so that we may put it right.